Frequently Asked Questions

  • General
  • Deposits & Withdrawals
  • Safety & Security


  • What is Buycoins Pro?

    Buycoins Pro is an exchange where you can buy, sell and transfer USDT and NGNT stable coins.

  • How does it work?

    Buycoins is a centralized exchange which means we make it very easy for you to access crypto. You simply create an account, verify, and fund it with Naira. Then, you'll be able to trade any crypto or stock, save it for any duration in your Buycoins wallet or send it out.

  • Why should I use Buycoins Pro?

    With Buycoins Pro, you can: - Fund your account within the app - Trade without hidden fees - Get credited instantly when you deposit or trade - Trade with advanced tools

  • What do I need to own a Buycoins Pro account?

    You only need a Nigerian Bank account, BVN and proof of identity to get started.

  • What is the minimum amount I can start with?

    You can create an account for free and make your first purchase of 2 USDT.

  • Can I use Buycoins Pro for my Business?

    Yes, you can. Please get in touch with so we can get you started.

  • Can I have more than one Buycoins Pro account?

    You may have a maximum of two accounts but this is subject to approval. Please contact our support team for more assistance.

  • Does Buycoins Pro work outside Nigeria?

    At the moment, Buycoins Pro is only available to anyone who owns a Nigerian bank account & BVN, irrespective of where they reside.

  • What is Credit line?

    A credit line is a zero-interest loan which a user can have access to at any time. it allows users to make orders higher than their available balance.

  • What are market and limit orders?

    Market orders are orders that get completed immediately at the best possible prices on the order book. Limit orders are orders that get completed at a particular price.

  • Are there limits to transactions I can make on Buycoins Pro?

    Provided you have completed your identity verification, you can trade as much as you want on the platform.

Have more questions?

Send us an email and we'd be happy to help.

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