Frequently Asked Questions

  • General
  • Deposits & Withdrawals
  • Safety & Security
  • Buycoins Pro

General

  • What is Buycoins?

    Buycoins is an exchange where you can buy, sell, swap, and transfer a range of crypto and stocks.

  • How does it work?

    Buycoins is a centralized exchange which means we make it very easy for you to access crypto. You simply create an account, verify, and fund it with Naira. Then, you'll be able to trade any crypto or stock, save it for any duration in your Buycoins wallet or send it out.

  • Why should I use Buycoins?

    With Buycoins, you can: - Fund your account within the app - Buy any asset with as little as N500 - Trade without hidden fees - Get credited instantly when you deposit or trade - Trade with advanced tools on Buycoins Pro

  • What do I need to own a Buycoins account?

    You only need a Nigerian bank account and BVN to get started.

  • What is the minimum amount I can start with?

    You can create an account for free and make your first purchase with N500.

  • Can I use Buycoins for my Business?

    Yes, you can. Please get in touch with [email protected] so we can get you started.

  • Can I have more than one Buycoins account?

    You may have a maximum of two accounts but this is subject to approval. Please contact our support team for more assistance.

  • Does Buycoins work outside Nigeria?

    At the moment, Buycoins is only available to anyone who owns a Nigerian bank account & BVN, irrespective of where they reside.

  • What is the difference between Buycoins and Buycoins Pro?

    Buycoins is for everyone who wants to make instant trades. If you're a crypto newbie, this is the perfect app to start with. Buycoins Pro is for expert traders. Here, you can trade with advanced tools such as limit and market orders at favourable prices as low as 0.05% maker fees and 0.2% taker fees.

Have more questions?

Send us an email and we'd be happy to help.

Contact Us

What are you waiting for? Download the app to get started today!

Buycoins mobile app screenshot